Wheel Alignment Technician

  • Job Title: Wheel Alignment Technician
  • Company: Mercedes-Benz of Taunton
  • Location: Taunton
  • Reports To: Service Manager
  • Salary: £23,028 per annum (OTE £26,028)

Job Description

Mercedes-Benz of Taunton are currently looking for a Wheel Alignment Technician. Within this role the successful candidate will be identifying areas of opportunities through vehicle examinations and be responsible for carrying out wheel alignment processes and tasks whilst always maintaining the standards within line of the business needs and exceeding customer expectations.

What can we offer you?

  • 25 Days holiday (plus bank holidays)
  • Car Benefit Scheme
  • Scottish Widows Pension Scheme
  • Employee Assistance Programme
  • Life Assurance
  • Excellent training and support
  • Career progression
  • Cycle to work scheme
  • Eye care vouchers
  • Long Service awards
  • Plus much more…!

Working hours

Monday to Friday 08:30-17:30 with 30 minutes for lunch.

Wheel Alignment Technician Responsibilities:

  • Communicates the Mercedes-Benz culture of quality and excellence
  • Performs all work in line with the company and Mercedes-Benz standards and processes
  • Carries out all repair work using all available workshop information systems necessary to store vehicle system functions
  • Advises Service Team Manager of any additional work required
  • Completes final documentation for invoicing
  • Ensures protection, cleaning and care of customer vehicle
  • Meets business standards of fix first visit
  • Provides a high level of technical expertise to deliver a high level of service
  • Communicates and develops strong professional relationships with customers to deliver a high level of service
  • Ensures that the service team manager is fully informed of any changes and expected completion times
  • Attends service meetings to improve service standards
  • Identifies training and development needs for self as part of the performance management process
  • Ensures all areas of Health & Safety operate effectively and within the requirements of the law
  • Builds good relationships with manufacturers, professional bodies, suppliers and statutory representatives
  • Ensures all capital outlay is approved by their line manager or a director

About You

We encourage all current and new employees at Mercedes-Benz South West to embrace the core behaviors of the business in order to create and fulfil a creative, forward thinking and rewarding working environment.

Mercedes-Benz South West core behaviours:
Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising – Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions

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