MAXUS Roadsite Assistance
Keeping your MAXUS vehicle on the road with MAXUS Roadside Assistance.
MAXUS Roadside Assistance
MAXUS UK provides a comprehensiveround the clock roadside assistance programme. This service is available 24/7, 365 days a year, offering peace
of mind in the event of a breakdown due to a technical fault. MAXUS Roadside
Assistance is valid for 5-years from the vehicle’s first registration date, up to a maximum mileage limit. Our roadside assistance cover is for technical failures that render the vehicle immobile. The coverage area is for the whole of the United Kingdom, including Northern Ireland.
What is covered?
The vehicle must be immobilised due to a technical fault that meets one or more of the following conditions:
| The Following situations are covered: | The following situations are not covered: |
| The fault prevents the vehicle from being started or driven. | Breakdowns occurring within 90-days of a temporary repair are not covered if a permanent repair has not been carried out by a MAXUS Authorised Repairer. |
| Continuing to drive the vehicle is likely to cause significant further damage. | Pre MY22 |
| The safety of the occupants or other road users would be at immediate risk. | Overfilling the engine with oil, becoming stuck in mud, or driving through flood water. |
| Driving the vehicle would result in a legal violation. |
Where a breakdown is caused by a component failure this must stop the vehicle from working, so for example an air conditioning failure does not constitute a breakdown, and the illumination of a warning light does not always constitute a breakdown. If the vehicle is mobile, please take it to your nearest MAXUS Authorised Repairer who will be able to provide support.
We cover all MAXUS vehicles whithin the limits highlighted below:
3.5 tonnes
Length up to 6.4m long
Width up to 2.55m wide
Who is covered?
MAXUS Roadside Assistance covers the Vehicle, not the individual. This means any authorised driver and all legal occupants are eligible for assistance when the vehicle becomes immobilised due to a fault covered under the Manufacturer’s Warranty and not caused by the driver.
If repairs aren’t possible, recovery services are available. The vehicle will be towed to the nearest MAXUS Authorised Repairer. Any additional recovery services are not covered by MAXUS Roadside Assistance.
Before Requesting Assistance please have the following ready:
• Vehicle registration number
• Your name and address
• Contact phone number
• Description of the issue
• Exact location
• Current mileage
Important: Costs incurred without prior approval will not be reimbursed. All services must be arranged directly through MAXUS Roadside Asistance
Please read our PDF for more information regarding MAXUS Roadside Assistance.
For today and for tomorrow
Book a test drive today
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Contact us now and a member of our team will be happy to help with product details, pricing, or availability.
Enquire about fleet
Get in touch with our team to explore tailored solutions for all your business requirements.
After Sales support
For help with servicing, parts or warranty, visit our aftersales page to get in touch with our support team.
Why MAXUS?
Our team of experts are dedicated to maximising uptime – providing rapid, reliable support to keep your fleet on the road, where you need it.
MAXUS Warranty
An extensive 5-year factory warranty on MAXUS vehicles with an 8-year warranty on our HV Battery.
MAXUS Intelligence
MAXUS Intelligence empowers you to run a smarter, safer, and more cost-effective fleet.
MAXUS South West showrooms
Covering the whole South West of the UK, you’ll find a MAXUS South West showroom in Somerset, Devon, and Cornwall.
For Sales enquiries please contact us at MAXUS Exeter, and for Service enquires you can contact our Plymouth, Taunton, and Truro dealerships.
