- Job Title: Vehicle Technician
- Company: Mercedes-Benz South West
- Location: Truro
- Reports To: Service Manager
- Salary: £27,000 – £35,000 per annum DOE plus Bonus
Job Description
Mercedes-Benz South West is currently looking for an experienced Vehicle Technician to join our team at Mercedes-Benz of Truro.
You will carry out all services & rectification work in a professional way. Identifying areas of opportunity through VHC and vehicle examination to upsell additional products and services.
We are also offering any person successfully recruited into this role our ‘Golden Hello’ – we will pay a massive £1,000 to you**!
What can we offer you?
- 25 Days holiday (plus bank holidays)
- Bonus scheme
- Car Benefit Scheme via NELS
- Scottish Widows Salary sacrifice Pension Scheme available
- Employee Assistance Programme
- Benefits Hub with 1,000s of amazing deals on all brands employees love
- Life Assurance
- Enhanced Sick pay
- Excellent training and support
- Career progression
- Aspiring Managers programme
- Cycle to work scheme
- Eye care vouchers
- Long Service awards
Salary:
£27,000 – £35,000 per annum DOE and plus Bonus.
Working Hours:
Monday to Friday 08.30 – 17.00 with a 30 minute lunch break, and Saturday AM on a rota basis
Vehicle Technician Responsibilities:·
- Performs all maintenance services in line with the company and Mercedes-Benz standards and processes
- Completes a comprehensive diagnosis and repair job sheet
- Carries out all repair work using all available workshop information systems necessary to store vehicle system functions
- Advises Service Team Manager of any additional work required
- Carries out a final inspection and function tests on all complex repair work
- Completes final documentation for invoicing
- Ensures protection, cleaning and care of customer vehicle
- Meets business standards of fix first visit
- Provides a high level of technical expertise to deliver a high level of service
- Communicates and develops strong professional relationships with customers to deliver a high level of service
- Ensures that the service team manager is fully informed of any changes to costs and expected completion times
What’s required from you?
- Previous experience within the Motor industry
- MOT Certificate desirable
- Certified technician
- Product knowledge
Mercedes-Benz South West Core Behaviours:
Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising – Sets clear goals and targets for the team
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Ensures team work together to deliver results
Motivation – Initiates action with a ‘can do’, ‘will do’ approach for self and others
Leadership – Communicates and engages others effectively to deliver results
