Job description
Location: Mercedes-Benz of Taunton
Hours: Monday to Friday 08.30 – 18.30 with 1 hour lunch and Saturday AM on a rota.
Salary: £20,463.93 per annum OTE (£39,163.93) Uncapped
Are you a motivated and experienced sales professional with a background in the van and commercial vehicle industry? We’re excited to offer an opportunity to join our team as a Van Sales Specialist at Mercedes-Benz of Taunton. This role is instrumental in establishing and supporting our growing van sales operation, so we’re looking for someone with a strong track record in commercial sales and a passion for building customer relationships.
About Us:
As part of City West Country Ltd., a family-owned organization with over 30 years in the motor industry, Mercedes-Benz South West combines the best in service excellence and luxury. We take pride in our team and offer outstanding benefits, growth opportunities, and a vibrant, supportive environment.
Van Sales Specialist responsibilities:
- Develop and grow the van sales operation at our Taunton location.
- Build relationships with customers and understand their commercial needs to offer the best Mercedes-Benz van solutions.
- Collaborate closely with the Sales Manager to optimize pricing and achieve profit targets.
- Liaise with our service department and other teams to ensure a seamless customer experience.
- Organize and manage vehicle preparation and online marketing, coordinating with the workshop as needed.
- Prepare and do live video presentations and other customer engagement activities.
- Handle administrative aspects of sales transactions to meet customer expectations.
- Proactively manage a contact diary, ensuring all leads are maximized.
- Monitor customer satisfaction and implement improvements for continued success.
What is required from you?
- Proven experience in van sales or commercial sales.
- A high level of motivation, professionalism, and a passion for delivering outstanding customer service.
- Strong communication skills with the ability to build and maintain positive relationships.
- Effective computer skills and excellent organisational abilities.
- A proactive and results-driven approach to meeting and exceeding sales targets.
City West Country Core Behaviours:
Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising – Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions.
