Job Description
Location: Mercedes-Benz of Taunton
Hours: Monday to Friday 08.30 – 18.30 with 1 hour lunch and every other weekend.
Salary: £20,463.93 per annum OTE (£39,163.93) Uncapped
A little about us
City West Country Limited, a privately owned enterprise with over three decades of experience in the motor industry, proudly operates the Mercedes-Benz South West brand across our four dealerships in Exeter, Taunton, Plymouth, and Truro. As part of the City West Country team, you’ll benefit from our years of expertise, a commitment to professional growth, and a structured development path supported by comprehensive training from Mercedes-Benz Head Office.
About the Role
As a Sales Consultant at our Mercedes-Benz of Taunton dealership, you will be instrumental in connecting with potential customers, understanding their automotive needs, and guiding them through the entire sales process. Building and maintaining strong customer relationships is essential, as well as staying informed about industry trends and product knowledge.
What can we offer you?
- 25 days holiday (plus bank holidays)
- Bonus scheme
- Car Benefit Scheme (NELS)
- Scottish Widows Salary Sacrifice Pension Scheme
- Employee Assistance Programme
- Benefits Hub with 1,000s of deals on popular brands
- Life Assurance
- Enhanced sick pay
- Excellent training and support
- Career progression opportunities
- Aspiring Managers programme
- Cycle to work scheme
- Eye care vouchers
- Long service awards
Salary
£20,463.93 per annum with an OTE of £39,163.93 (uncapped)
PLUS £750 per annum Insurance and £1,500 per annum fuel allowance
Working Hours
Our weekday core hours are 08:00 – 18:30, with at least one early shift per week (08:00 – 17:30) on a rota basis. You will work every other full weekend, with a Saturday given back in lieu, and every other full weekend OFF.
Key Responsibilities
- Participate in sales campaigns and promotions.
- Build and maintain strong, loyal relationships with customers and key business partners.
- Provide sound advice and product knowledge on vehicles, prices, specifications, and technical details.
- Use competitive knowledge to highlight the advantages of our brand.
- Conclude sales professionally, prioritizing the best interests of the company.
- Maintain accurate customer information within franchise and legal guidelines.
- Manage the administrative aspects of transactions according to customer expectations.
- Demonstrate knowledge of available finance products and document fully for compliance.
What We’re Looking For
- Passionate and enthusiastic about selling the City West Country brands within the motor industry.
- Highly motivated, articulate, and effective communicator.
- Product knowledge and sales training experience.
- Commitment to exceeding customer expectations.
City West Country Core Behaviours:
Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising – Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions.
