Location: Site 5, Hill Barton Industrial Estate, Exeter
Salary: £35,000 per annum (OTE £40,000)
Hours: Monday to Friday, 08:30 – 18:00 (42.5 hours per week)
Mercedes-Benz South West is on the lookout for a dedicated Logistics Manager to lead our driver operations and ensure smooth, efficient service. If you thrive in a fast-paced environment and are ready to exceed customer expectations, this could be the perfect role for you!
About Us:
As part of City West Country Limited, Mercedes-Benz South West boasts over three decades of excellence in the motor industry. We operate four dealerships across the region and are passionate about delivering top-notch service to our customers.
What You’ll Do:
- Supervises the logistics driver operation in line with the company and OEM standards and processes
- Efficiently coordinates resources to deliver quality service on time and economically, while ensuring routes and schedules are optimised for cost savings.
- Takes responsibility for financial performance by analysing and monitoring costs, identifying opportunities for savings, and ensuring budget targets are met.
- Explore and implement new systems or tools to improve logistics scheduling and operations.
- Ensure drivers meet delivery schedules while adhering to customer expectations.
- Ensures drivers hours are checked daily and submitted to payroll monthly
- Collaborate across departments to prioritize customer satisfaction.
- Keep both the sales department and customers informed of delivery updates.
- Influence and communicate effectively with colleagues across the business.
What We Offer:
- 25 Days Holiday + Bank Holidays
- Bonus Scheme
- Car Benefit Scheme via NELS
- Scottish Widows Salary Sacrifice Pension
- Employee Assistance Programme
- Benefits Hub with 1,000s of deals
- Life Assurance & Enhanced Sick Pay
- Career Progression opportunities
- Aspiring Managers Programme
- Cycle to Work Scheme
- Eye Care Vouchers
- Long Service Awards
About You:
- Experience within a logistics environment.
- Strong customer focus and communication skills.
- Excellent admin and IT skills.
City West Country Core Behaviours
Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising – Sets clear goals and targets for the team
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Ensures team work together to deliver results
Motivation – Initiates action with a ‘can do’, ‘will do’ approach for self and others
Leadership – Communicates and engages others effectively to deliver results
