- Job Title: Weekend Host
- Company: BYD South West
- Location: BYD Plymouth
- Reports To: Transaction Manager
- Salary: £11.44 per hour / £4,461.60 per year
Job Description
City West Country is delighted to be looking for a Weekend Host to join BYD South West, based in Plymouth.
A little about BYD…
BYD (Build Your Dreams), produced more cars globally than any other vehicle manufacturer in 2022 and are currently No.1 in the world for new energy vehicle sales. They have ground breaking “blade battery” technology which means each battery can achieve improved range, over traditional lithium batteries.
This is an exciting opportunity to join the BYD team, the successful candidate will play a key role in driving sales and providing excellent customer service.
About the Role:
Within this role the successful candidate will be giving the highest level of customer care and satisfaction, ensuring customers and visitors receive an immediate and courteous welcome. And, to also ensure all customers are directed to the relevant Sales Consultant and that their details are correctly put into the Host Module – emphasis is on ensuring a seamless interaction between the sales team and customer.
Salary:
£11.44 per hour / £4,461.60 per year
Working Hours:
Every Saturday 0900 – 1700 with 30 minutes for lunch.
Weekend Host Responsibilities:
- Provides ‘meet’ and ‘greet’ support for the sales department
- Approaches & welcomes all visitors in a friendly and open manner
- Personally establishes contact between customers and an appropriate member of staff
- Provides administrative support to the sales department
- Delivers consistently high standards of accuracy and quality in the completion of information
- Communicates and develops strong personnel relationships with customers
- Identifies training and development needs for self as part of the performance management process
- Ensures all areas of Health & Safety operate effectively and within the requirements of the law
What’s required from you?
- Competent IT skills
- Excellent customer service experience and interpersonal skills
- Must be accurate and show attention to detail
- Excellent ability to work under pressure
- Strong sense of initiative
City West Country Core Behaviours:
Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits
Customer Service – Focuses on the needs of customers to improve service and sales
Planning & Organising – Organises own workload effectively, prioritising to deliver to deadlines
Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions
Teamwork & Coaching – Quickly builds rapport and establishes relationships with others
Motivation – Demonstrates a positive attitude and takes responsibility for their own actions.
