LCV Vehicle Technician/Roadside Assistance

Full Time / Part Time: Full Time
Locations: Exeter
Departments: Service
  • Job Title: Vehicle (LCV) Technician/Roadside Assistance
  • Company: Mercedes-Benz South West
  • Location: Hill Barton, Exeter
  • Reports To: Service Manager
  • Salary: £50,000 including bonus, which is uncapped plus Sat AM paid at time and a half.

Job Description

Our Van Aftersales facilities are currently looking for a Light Commercial Vehicle (LCV) Technician at Hill Barton, Exeter.

The working hours for this role are Monday to Friday 07.30 – 16.00, alternating with weeks of 09.30 – 18.00, plus Saturday mornings on a rota basis 08.00 – 13.00.

What can we offer you?

  • 25 Days holiday (plus bank holidays)
  • Bonus scheme
  • Car Benefit Scheme via NELS
  • Scottish Widows Salary sacrifice Pension Scheme available
  • Employee Assistance Programme
  • Benefits Hub with 1,000s of amazing deals on all brands employees love
  • Life Assurance
  • Enhanced Sick pay
  • Excellent training and support
  • Career progression
  • Aspiring Managers programme
  • Cycle to work scheme
  • Eye care vouchers
  • Long Service awards


£50,000 including bonus, which is uncapped plus Sat AM paid at time and a half.

LCV Technician Responsibilities:

  • Performs all maintenance services in line with the company and Mercedes-Benz standards and processes
  • Completes a comprehensive diagnosis and repair job sheet
  • Carries out all repair work using all available workshop information systems necessary to store vehicle system functions
  • Advises Service Team Manager of any additional work required
  • Carries out a final inspection and function tests on all complex repair work
  • Completes final documentation for invoicing

What’s required from you?

  • Previous experience within the Motor industry, preferably experience with LCV
  • Certified technician
  • Diagnostic experience is essential
  • Product knowledge

Mercedes-Benz South West Core Behaviours:

Driving Sales – Identifies and initiates opportunities to drive sales and deliver commercial benefits

Customer Service – Focuses on the needs of customers to improve service and sales

Planning & Organising – Sets clear goals and targets for the team

Analytical Ability & Decision Making – Demonstrates sound judgement in making decisions

Teamwork & Coaching – Ensures team work together to deliver results

Motivation – Initiates action with a ‘can do’, ‘will do’ approach for self and others

Leadership – Communicates and engages others effectively to deliver results

Apply for this position

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