Sales Administrator

Full Time / Part Time: Full Time
Locations: Exeter
Departments: Admin
  • Job Title: Sales Administrator
  • Company: Mercedes-Benz South West
  • Location: Hill Barton, Exeter
  • Reports To: Sales Manager
  • Salary: £23,000 – £24,720 per annum (DOE) with OTE £27,120

Job Details

Mercedes-Benz South West has the backing of City West Country Ltd, a privately-owned family ran organisation with more than three decades of motor industry experience.

We are currently looking for a Sales Administrator to join our Online Sales team which is based at the Mercedes-Benz Corporate sales site in Hill Barton, Exeter. The working hours for this position are Monday to Friday 08:30-17:30 with a 1 hour lunch break, a total of 40hours per week.

Within this role the successful candidate will be responsible for vehicle administration and providing any other administrative support to the Retail/Trade Sales Team.

What can we offer you?

  • 25 Days holiday (plus bank holidays)
  • Car Benefit Scheme
  • Scottish Widows Pension Scheme
  • Employee Assistance Programme
  • Life Assurance
  • Excellent training and support
  • Career progression
  • Cycle to work scheme
  • Eye care vouchers
  • Long Service awards
  • Plus much more…!


£23,000 – £24,720 per annum (DOE) with OTE £27,120

Sales Administrator Responsibilities:

  • Communicates the CWC culture of quality and excellence
  • Provides administrative support to the sales team & trade in line with the company and City West Country standards and processes
  • Completes pre-calls with all customers in line with CWC standards
  • Prepares month end analysis of all month end sales invoices and files necessary documentation
  • Complies and monitors various reports and payments throughout the month, including debtors report and Late cost reports
  • Issuing financial documents, ensuring completion of all necessary documentation, inclusive of ID proofs.
  • Completes stock maintenance records for the consignment of new vehicles.
  • Monitors and books all vehicle deliveries, updates stock records and track confirmed orders through bespoke in house systems
  • Handles all internal and external customers and suppliers with courtesy and ensures the City West Country experience is delivered at all times

What’s required from you?

  • Previous sales experience within the Motor industry
  • Experience of a customer focussed environment
  • Specialist knowledge of F&I and MBI and vehicle valuation
  • Administration & IT skills

Mercedes-Benz South West Core Behaviours:

Driving Sales

Focuses on the needs of customers to improve service and sales

Planning & Organising

Organises own workload effectively, prioritising to deliver to deadlines

Analytical Ability & Decision Making

Demonstrates sound judgement in making decisions

Teamwork & Coaching

Quickly builds rapport and establishes relationships with others


Demonstrates a positive attitude and takes responsibility for their own actions

Apply for this position

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